Privacy Policy
Last updated: August 2026
MetricsMate ("we," "us," "our") respects your privacy. This policy explains what information we collect when you interact with our website, forms, or ads, why we collect it, and how we handle it.
What we collect
When you book a free audit, submit a contact form, use our website chat, or respond to one of our ads, we may collect:
- Your name
- Your business name
- Your phone number
- Your email address
- The type of business you run (where provided)
We don't collect sensitive personal information, and we don't ask for anything beyond what's needed to contact you about your free audit and, if you choose to proceed, to deliver our services.
How we use it
We use your details only to:
- Contact you to arrange your free audit
- Provide the automation and CRM services you sign up for
- Send you relevant follow-up about your enquiry or account
We do not sell your information, and we do not use it for purposes unrelated to the above.
Who we share it with
We use third-party platforms to run our business and deliver our service. These providers process your information on our behalf, under their own security and privacy commitments:
- GoHighLevel / LeadConnector — our CRM and automation platform, used to manage enquiries and deliver services
- Meta (Facebook/Instagram) — if you respond to one of our ads via a lead form, Meta processes that submission under its own Data Policy in addition to this one
We don't share your information with any other third party for their own marketing purposes.
Cookies and website tools
Our website uses standard cookies and third-party scripts (including a booking widget and chat widget) to let you book an audit and chat with us directly. These tools may collect basic technical information (like browser type) needed to function correctly.
Your rights
Under the Australian Privacy Principles (Privacy Act 1988), you can ask us to:
- Tell you what personal information we hold about you
- Correct any information that's inaccurate or out of date
- Delete your information, where reasonably possible
To make a request or raise a concern about how your information is handled, contact us using the details below.
Contact us
If you have any questions about this policy or how your information is handled, email us at [email protected].